Electronic Fund Transfer (EFT)

EFT is the most cost-effective and paperless way of doing business for our valued providers for claim payments. Through a secured automated clearing house (ACH) process, you will be able to receive your claim payments directly deposited into your bank account and streamline your account receivables.  

Accompanying each EFT transaction will be an electronic remittance advice (835 file), which will reference the claims that have been processed for that transaction. Please note by selecting the EFT payment method, this will also eliminate the paper explanation of payments being mailed out to you once you start receiving EFTs.  

To start the process of receiving EFTs and 835s, you must follow these steps below:

1. Contract with a clearinghouse that currently works with UCare to ensure format capability of the 835 files.
   (Please note: You must be setup with a clearinghouse to receive 835 files before UCare can set you up to receive EFTs, and you must setup with only the ones that UCare works with. A list of clearinghouses are listed below for your convenience.)
2. Download the "Provider Direct Deposit Instructions" sheet and the "Provider Direct Deposit Authorization Form."
3. Read the instructions and then complete the authorization form.
4. Send in your completed authorization form to the address listed in the instructions sheet and wait for confirmation from UCare.