The Online Care Management Manual was developed as a reference guide for UCare policies and procedures relating to the care management of our members. The Care Management Manual provides a means of disseminating instructions and guidance to Care Coordinators and Case Managers as they provide services to our members in different UCare products.
If you have questions or would like additional information, please call Mary Grina at 612-676-3254 or e-mail her at mgrina@ucare.org.
Once you have used the manual, we would appreciate your feedback. Please use the Feedback Form to provide us with your comments. Thank you!
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