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UCare - Providers - Provider Alerts

Welcome to Provider Alerts! This page will provide the latest and greatest news and updates from UCare. 

 

Duplicate 835s (Electronic Remittances) Sent out on 1/4/12 New!

Earlier today, 1/4/12, our system generated and sent out duplicate 835s to some providers in error. If you received a duplicate 835, you may disregard it. We apologize for any inconvenience and confusion that this may have caused you; however, we are glad to report that our system has been corrected as of this morning.

Please note that the duplicate 835 does not mean you will receive duplicate payments (checks or EFTs). The 835s are simply notifications that a particular batch of claims have been paid and are not the payment transaction itself. If you have any questions, please contact our Provider Assistance Center. Thank you!

Posted 1/4/12

 

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