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UCare - Providers
Our Provider site is your resource for the latest UCare information, including our provider manual, authorization guidelines, and drug formulary.
We're also proud to introduce the new UCare Provider Portal; our secure providers-only site. Use the UCare Provider Portal to retrieve your remittance advices, verify eligibility, search the provider network, and check the status of a claim or referral/authorization.
Provider Assistance Center (PAC): 612-676-3300 or 1-888-531-1493 (toll free)
We can help answer your questions and we're just a phone call away! [Note: In order to identify you and locate your information quickly our PAC Representatives will ask you for your legacy and/or Federal Tax ID Number(s).]
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UCare Connect Will Grow Significantly in 2012 - health lines BULLETIN Special Edition New!
New state legislation requires people with disabilities who receive Medical Assistance to be assigned to Special Needs BasicCare (SNBC) health plans unless they choose to opt-out of managed care. In Jan. 2012, DHS began enrolling Medical Assistance recipients with disabilities into SNBC and the SNBC expansion will continue to be rolled out in several phases throughout 2012.
To find out more how this may impact your organization, what is UCare's position, and much more, click here to download and read our special edition of health lines BULLETIN regarding the SNBC expansion.
Posted 2/1/12 |
| Changes to Credentialing Delegated Entity New!
Effective Feb. 1, 2012, UCare will no longer delegate credentialing to PreferredOne. If you were an entity that worked with PreferredOne (on behalf of UCare) for credentialing, you will now work directly with UCare beginning Feb. 1.
Information regarding credentialing forms and procedures can be found in UCare’s online Provider Manual, Chapter 17: Provider Enrollment, by clicking on "Provider Manual" in the navigational pane.
If you have any questions or concerns, please contact UCare’s Credentialing Dept. via one of the following ways:
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Call 612-676-3660.
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Fax 612-884-2184.
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Posted 1/20/12 |
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Mental Health Provider Update health lines BULLETIN
Click here to read our newest health lines BULLETIN regarding updates, changes, and reminders for mental health services in 2012.
Posted 1/12/12 |
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Blood Lead Screening Events
Providers in Minneapolis and its surrounding area are encouraged to inform parents of UCare members to bring their children in for an upcoming free blood lead screening and we'll reward them with $25*. Walk-ins welcome. No appointment needed.
The upcoming lead screening event is as follows:
Date: Saturday, Feb. 4
Location: Hope Community Center
611 East Franklin Ave.
Minneapolis, MN 55404
Time: 1:30 - 4:30 p.m.
*Children ages 9-30 months are eligible for lead screening. They must be members of UCare at the time of the lead test to be eligible for $25 gift card. Lead screening is a covered benefit for eligible UCare members. No co-pay, no charge, is required.
Posted 1/27/12 |
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Duplicate 835s (Electronic Remittances) Sent out on 1/4/12
Earlier today, 1/4/12, our system generated and sent out duplicate 835s to some providers in error. If you received a duplicate 835, you may disregard it. We apologize for any inconvenience and confusion that this may have caused you; however, we are glad to report that our system has been corrected as of this morning.
Please note that the duplicate 835 does not mean you will receive duplicate payments (checks or EFTs). The 835s are simply notifications that a particular batch of claims have been paid and are not the payment transaction itself. If you have any questions, please contact our Provider Assistance Center. Thank you!
Posted 1/4/12 |
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Changes in Reimbursement & Billing Requirements for PCAs
On 10/26/11 the Second Judicial Court has issued a restraining order regarding the PCA Relative Reimbursement rates. To find out what UCare's position is and what PCA agencies should be doing, click here to download our updated health lines BULLETIN.
Updated 12/29/11 |
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Information for DME Vendors
A new health lines BULLETIN has been created for DME vendors. This BULLETIN is intended to provide general overview specific to the DME provider community regarding the following items of importance for 2012:
- Prior authorization changes.
- Contract requirements and compliance.
- Friendly reminders.
To download a copy of this BULLETIN, click here.
Posted 12/29/11 |
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Special Edition health lines BULLETIN - Important News and Reminders for 2012
Click here to read UCare's health lines BULLETIN, special edition, regarding changes, updates, and reminders for 2012. One of the news updates is UCare has been selected as PMAP and MinnesotaCare choice for the 7-county metropolitan area beginning 1/1/12. Download a copy of the special edition today!
Posted 12/20/11 |
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Changes to UCare Connect Plan in 2012
Beginning Jan. 1, 2012, UCare will be making some changes to the UCare Connect plan. To find out more about the changes to this plan, a health lines BULLETIN has been created to provide you with a high level view of the changes and is now available by clicking on the link above or "health lines BULLETIN" in the navigational pane.
Posted 9/27/11 |
Click here to view past announcements |
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** You will need Adobe Acrobat Reader to view the information, which is in PDF format. If you have Acrobat Reader, you can immediately view the information. If you don't have Acrobat Reader, you can click on the icon below to download a free copy. **
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Quick References - UCare Contacts
Claims Attachment Fax Number: 612-884-2261
Claims Adjustment Fax Number: 612-884-2186
CAH, RHC, FQHC Rate Update Fax Number: 612-884-2232
Clinical Services
612-676-6705
1-877-447-4384 (toll free)
Fax Number: 612-884-2499
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