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Fight Fraud, Waste & Abuse

Health care resources are precious and limited. Let's ensure they are devoted to meeting genuine health needs.

Are you concerned that you may have seen fraud, waste, or abuse of health care services or funding? Is there an aspect of this topic we could better address in our provider training or news service?

Reach Out to UCare

Contact our Special Investigation team if you have any questions regarding fraud, waste, and abuse, or if you suspect fraudulent, abusive, or wasteful conditions.

Phone: 1-877-826-6847

Call our toll-free helpline. You may remain anonymous. If we are unavailable when you call, please leave a message.

E-mail: compliance@ucare.org 

Send us an email message with your question or concern.

Postal mail

Send us a letter and/or documents you would like us to review.
UCare
Attn:  Special Investigation Unit
P.O. Box 52
Minneapolis, MN  55440-0052


Respond to investigators' requests

From time to time, practitioners who prescribe medication receive requests from UCare or other fraud investigators to verify the basic facts of a prescription: the patient’s name, medication name, quantity, and date prescribed.

Only about 5% to 10% of prescribers respond to these requests, according to national investigator records. This prevents the investigators from uncovering potential identify theft of the prescriber or patient, or other types of prescription fraud.

Please join us in this important effort to avoid wasted health care dollars and potential harm to patients. We ask you to give a timely and complete response to prescription verification requests. Your response can help to eliminate cases that should not be investigated, and keep investigators focused on the genuine cases that cause fraud, waste, and abuse in the Medicare system.

Annual Medicare Training Requirement

As long as you remain a Medicare-contracted provider, you do not need to submit the annual attestation to UCare for the federally required annual Medicare training in Fraud, Waste, and Abuse,   
If you have any questions or concerns about the FWA training requirement, please contact UCare’s Compliance Department at 612-676-3664.