Our Provider Network Management site is your resource for the latest UCare information, including our provider manual, authorization guidelines, and drug formulary. And we're proud to introduce Access UCareSM , our secure providers-only site. Use Access UCare to verify eligibility, search the provider network, and check the status of a claim or referral/authorization. Access UCare User Guide
Provider Assistance Center: 612-676-3300 or 1-888-531-1493 (toll free)
We can help answer your questions and we're just a phone call away. [Note: In order to identify you and locate your information quickly our PAC Representatives will ask you for your NPI Number(s) and/or Federal Tax ID Number(s).]
Alert: Beginning Sept. 20, 2010, UCare will launch a new secured provider site where you can continue to access your information. However, all current users of the provider site will be required to complete a simple re-registration process to access the new site. The old site will no longer be available effective Oct. 1, 2010.
To access the new secured provider site, please visit our web site on or after Sept. 20, 2010. Thank you for your attention.
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2010 Provider Satisfaction Surveys
UCare is looking for your feedback!
This year, we are conducting three provider satisfaction surveys based on these provider types: Primary Care Clinic (PCC), Critical Access Hospital (CAH), and Skilled Nursing Facility (SNF).
If you are one of these provider types, we'd love to hear from you! Just click on the link below that applies to your specialty type and complete the survey.
› PRIMARY CARE CLINIC
› CRITICAL ACCESS HOSPITAL
› SKILLED NURSING FACILITY
Posted 8/12/10 |
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Claims Processing Changes for Part D Drugs Effective 8/1/10
Effective 8/1/10, UCare no longer reimburses for Part D drugs and the administration of Part D drugs for claims submitted to us by a health care provider. UCare follows the CMS guidelines and criteria for drugs that are usually self-administered. We encourage our members to receive their Part D drugs and administration at the pharmacy. This guarantees that members are charged for their Part D co-pay only and result in a lower out-of-pocket cost.
For additional information, please download a copy of our health lines BULLETIN (2010 Pharmacy Updates, including Part D Drugs) by clicking on the link.
Published 8/16/10 |
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Electronic Claim Submission Requirement Effective July 1, 2010
Effective July 1, 2010, UCare will no longer accept the submission of professional and institutional paper claims, according to the Minnesota State Statute 62J.536.
Click here to read more about the requirements and actions you need to take in order to avoid return of paper claims and processing delays. This health lines BULLETIN is particularly important to providers who currently submit paper claims.
Published 5/19/10 |
Click here to view past announcements