This notice describes what information is collected from you as a visitor or user of the UCare website, how UCare uses the information and how we protect it. The policy applies to all people who use the website, regardless of whether you have UCare as a health plan.
In this Notice, “you” means the person visiting or using the website and “we” means UCare.
Notice of Privacy Practices
describes how medical information about you may be used and disclosed and how you can get access to this information.
Refers to specific information that can be used to identify or contact you. Examples of personal information are: your name, home address, phone number, birth date, email address, and other information that specifically identifies you.
When you visit or use the UCare website, personal information is collected only when you supply the information. For example, when you send an email or sign up for a program or service through the website.
Personal information does not include the information that identifies a computer that is used to access the website. This information does not identify anything about the person using the computer.
Protecting Personal Information
UCare has in place administrative, technical, and physical safeguards to protect the privacy and security of personal information. However, you should remember that no system can prevent all unauthorized persons from intentionally viewing information while it is being transmitted through the Internet or email. UCare cannot and does not guarantee the confidentiality or security of information you send to us through the Internet or by email from those who intentionally find ways to access information.
Using Personal Information
We may use or share your personal information for the following purposes:
- In order to allow you to participate in a program you have enrolled in or to provide a product or service you have requested.
We will use your personal information and share it with our employees, contractors and others when necessary for us to
provide you with the service or product.
- We will share your personal information that is necessary to comply with a subpoena, court or administrative order, law, rule, regulation, or similar requirement that we believe in good faith legally obligates us to share it.
- We may use your personal information when it is necessary to protect our website, our rights, and to avoid or minimize our liability. For example, we may use your personal information to identify someone who is using our website for illegal purposes and disclose that information to law enforcement or our attorneys to consider taking legal action.
Cookies and IP Addresses When Visiting the Website
If you do not want to have cookies placed on your computer, you can set your web browser to not accept them, or you can delete them manually.
Our web server also automatically collects the IP (for “Internet Protocol”) address of each computer that accesses our website. An IP address is a series of numerals that is assigned to each computer that accesses the Internet. An IP address is not personal information because it identifies only the computer, not the person who is using it. We use IP addresses in aggregate to help us understand how our website is being used and how we can better serve visitors.