Dan Abdul, Information Services
Patricia Ball, Provider Relations and Contracting
Jamie Carsello,Health Care Economics
Deborah Cashin, Provider Enrollment and Configuration
Brian Eck, Sales
Dana Essex, Project Management Office
Frank Gilbertson, Provider Relations and Contracting
Greg Hanley, Quality ManagementBob Havlik, Claims
Alan Heaton, Pharmacy
Teresa Julkowski, Corporate Compliance
Anne Kanyusik Yoakum, Legal
Tim Knippenberg, Customer Services
Margie Lindberg, Product Management
Mike Lynch, M.D., Clinical & Quality Management
Greg Marshall, Accounting/Purchasing
Dan Ness, Marketing
Jeri Peters, Clinical Services
Stephanie Schwartz, Government Relations
Pat Schmitt, Human Resources
Edward Sheehy, Public Affairs
Dan Wilmot, Internal Audit
Sue Wooldridge, Billing and Enrollment
Nancy Feldman is President and Chief Executive Officer of UCare. Before joining UCare in September 1995, she was Director of State Public Programs for Medica, another Minnesota-based health plan. Prior to that, she held a number of management and health-related positions with Minnesota state government. She served as Assistant Commissioner of the Minnesota Department of Health, where she was responsible for a variety of programs including long term care and managed care policy and regulation, community health services, and maternal and child health.
Before that, she was in charge of budget development and oversight for the state’s health and human services agencies at the Minnesota Department of Finance. She also worked at the Minnesota Department of Human Services, where she was responsible for many aspects of the state’s Medical Assistance Program, including development of Minnesota’s Medicaid managed care program.
Feldman currently serves on the boards of the Center for the Victims of Torture, Volunteers of America National Services, the Minnesota Council of Health Plans, and the Alliance of Community Health Plans. She is also a member of the Children’s Defense Fund-Minnesota Advisory Board, the Women's Health Leadership Trust, and United Way's Health and Independence Committee. In 2008 and 2012, Ms. Feldman was named one of Minnesota’s 100 Influential Health Care Leaders by Minnesota Physician. In 2010, she received the Trusted Senior Leader Award from the Women's Health Leadership Trust and was named one of 25 Women Industry Leaders by the Minneapolis/St. Paul Business Journal. In 2011, Ms. Feldman presented the keynote address at the Minnesota Business Ethics Awards luncheon. View her speech about leading an organization from a strong ethical foundation.
Feldman earned her master’s degree from the University of Wisconsin-Madison and in 2009 she was honored with their Distinguished Alumnus Award.
Edith Dorsey joined UCare in 2013 as Senior Vice President of Operations. She brings more than 20 years of health care operations experience to her role at UCare. Dorsey is responsible for aligning operational functions with UCare's strategic focus and growth. She leads UCare's operations departments including Claims, Customer Service, and Membership Billing and Enrollment. Dorsey has fiscal responsibility for the accurate and timely processing of more than 8 million claims annually and resolution of UCare member and provider issues on customer service calls.
Dorsey most recently was Associate Vice President at Trizetto and Executive Client Deployment Leader at Eventus Solutions, health care consulting companies based in Colorado. She was responsible for deploying initiatives to support integrated health care management and the California Health Benefit Exchange respectively. Prior to joining Trizetto, Dorsey held several enterprise-wide improvement focused positions at United Healthcare of Atlanta, Georgia.
Dorsey has a Masters of Business Administration from the University of Phoenix and a Bachelor of Science in Nursing from the University of Pittsburgh. She completed advanced leadership training at Wharton University. In addition, Dorsey holds a Six Sigma Black Belt through the American Society for Quality and is a Certified Project Management Professional through the Project Management Institute. She is currently pursuing a Ph.D. in leadership at Northcentral University.
Dr. Kuzel brings more than 25 years of health care and medical management experience to his role as UCare's Chief Medical Officer. He provides strategic guidance and clinical leadership for UCare's Clinical Services, Pharmacy Management, Behavioral Health, and Quality Management departments. He directs UCare’s quality improvement, utilization review, disease management, care coordination, clinical pharmacy management, behavioral health services management, and credentialing activities. He also provides oversight and manages relationships with UCare’s contracted care systems to ensure implementation of quality practices.
Prior to joining UCare in 2010, Dr. Kuzel was Chief Medical Officer for Security Health Plan in Marshfield, Wisconsin, a multi-specialty group integrating the physician group and health plan. Previously, he was Director of Medical Operations for Aurora Medical Group in Milwaukee, Wisconsin, North Region. Dr. Kuzel was Chairman/President of the Board of Directors of the Dakota Clinic in Fargo, North Dakota. In addition, he was chair of the Dakota Community Health Network and Innovis Health. He has served on Blue Cross Blue Shield of Wisconsin’s Physician Advisory Committee, as well as the Board of Directors of the Midwest Medical Insurance Company. Additionally, he has been both a chair and a member on numerous peer review and quality management committees.
Dr. Kuzel has a Master of Medical Management degree from the University of Southern California, Marshall School of Business. He earned his medical degree from the University of North Dakota, Grand Forks, and undergraduate degree from North Dakota State University (NDSU), Fargo. In addition, he completed Physician Leadership College at the University of St. Thomas, Minneapolis, while taking a Bush Medical Fellowship. He is a member of the American Academy of Family Physicians, and the American College of Physician Executives, the ClearWay Board of Directors, and the NDSU Board of Trustees.
Thomas Mahowald provides executive oversight for UCare's corporate strategy, provider relations and contracting, member experience, and product management activities. He also manages UCare’s business development efforts and provides leadership in growing the organization’s strong market position in Medicare and Minnesota health care programs, and its entry into the new Minnesota insurance exchange.
Mahowald has more than 25 years of senior level experience with managed care, pharmacy, and physician organizations. Prior to joining UCare, Mahowald was Vice President and General Manager of the Public Sector Division at Express Scripts, Inc. where he led pharmacy benefit sales, account management, and clinical activities in the large-group government market. Previously, Mahowald was Vice President, Public and Government Affairs, at UnitedHealth Group, Inc. and Executive Director of the Ramsey Medical Society.
Mahowald has a Master of Arts degree in Public Policy and Administration from the University of Wisconsin-Madison, and a Bachelor of Science degree in Government from St. John’s University in Collegeville, Minn. He serves on the Board of Directors for Catholic Charities of St. Paul and Minneapolis.
Hilary Marden-Resnik joined UCare in 2010 as Senior Vice President (SVP) of Administration and became SVP and Chief Administrative Officer in 2013. Marden-Resnik provides strategic oversight and executive leadership for information services, provider enrollment and configuration, project management office, human resources, and facility management. She also co-leads the strategic planning function.
Prior to joining UCare, Marden-Resnik was Vice President of Human Resources at Hennepin County Medical Center (HCMC) in Minneapolis. She also held positions as Director of Human Resources for HealthEast Care System, Human Resources Manager for Fairview Health Services, and employment and health law attorney for the Gray Plant Mooty law firm.
Marden-Resnik holds an undergraduate degree in economics from the University of Wisconsin, a graduate degree in industrial relations/human resources management from the University of Minnesota, and a Juris Doctor (Summa Cum Laude) from William Mitchell College of Law in St. Paul. In 2007, she was named 40 under Forty by the Minneapolis/St. Paul Business Journal.
Beth Monsrud joined UCare in 2001 as Controller, and was named Senior Vice President and Chief Financial Officer in 2008. She provides executive leadership and oversight for all fiscal operations, and is responsible for the strategic direction for UCare’s accounting, budgeting, forecasting, and health care economics reporting systems, among other key financial functions. Additionally, Monsrud serves as Corporate Treasurer.
UCare benefits from Monsrud’s more than 20 years of experience in the financial management field. She came to UCare from the position of Controller-Corporate Operations for CIGNA Behavioral Health, and previous duties as Director of Accounting at United Healthcare Corp., and Audit Manager at Deloitte & Touche. In 2009, Monsrud was recognized by the Minneapolis/St. Paul Business Journal as a "Woman to Watch" and also received the Mid-Career Award from the Women's Health Leadership Trust. In 2013, she was named a CFO of the Year by the Minneapolis/St. Paul Business Journal.
Monsrud graduated Summa Cum Laude from the University of North Dakota-Grand Forks, with a Bachelor of Business Administration degree. She also graduated Summa Cum Laude from Rochester Community College with an Associate of Arts: Business Transfer Program degree.
Mark Traynor has served as General Counsel since 2002. In addition to acting as the main lawyer for the organization and leading the legal team, he also oversees the antifraud, internal audit, and compliance functions, and serves as an officer in his role of Secretary for the organization.
Before joining UCare, Traynor was an attorney at the Minnesota Department of Human Services and also worked as Assistant Attorney General for the Minnesota Attorney General’s Office. He has been a member of the Governing Council of the Minnesota Bar Association's Health Law Section, and has spoken at continuing legal education seminars. He also has been active in the community as a member of local boards and commissions.
Traynor has a bachelor’s degree from Macalester College in St. Paul, Minn., and earned a master’s degree in public affairs from the University of Minnesota-Twin Cities Humphrey Institute of Public Affairs. He graduated with honors from the University of Minnesota-Twin Cities Law School.
Ghita Worcester brings more than 30 years of health care management experience to her role as Senior Vice President, Public Affairs and Marketing. She provides strategic direction for marketing, public relations, legislative, regulatory, government programs, and community outreach activities. She oversees the organization’s federal and state health care reform efforts and policy formulation related to national and state health policy issues. Worcester is also instrumental in the development and implementation of UCare’s strategic and operational plans.
Since 1995, Worcester has led several aspects of UCare’s business development, public affairs, marketing, and provider relations functions. Before joining UCare, she served as Director of Policy and Operations for Minneapolis-based University Affiliated Family Physicians (UAFP), the management company that started UCare in 1984. In that role, Worcester directed the development of new HMO products and policies, and helped develop and implement HMO strategic and operational plans. Before that, she worked for 13 years in a community-based family medicine residency program operated by the University of Minnesota Department of Family Practice.
Worcester has a bachelor’s degree from the University of Minnesota-Twin Cities. She has served on several community boards and committees, and is currently president of the Minnesota Council of Health Plans.