Thanks to strong collaboration with our providers and community partners, UCare delivers measurably high-quality care to every one of our members. Quality monitoring and program initiatives continue to demonstrate positive outcomes.
In 2014, UCare for Seniors Medicare Advantage plans and our UCare Choices commercial plans received highly rated accreditations from the National Committee for Quality Assurance (NCQA). UCare was awarded an "Excellent" rating for its first-ever submission of our Minnesota and Wisconsin UCare for Seniors plans for accreditation. UCare Choices plans available through MNsure received the highest possible status from NCQA for new marketplace plans.
On a number of measures, UCare's 2014 CMS CAHPS performance was significantly higher than the national average for UCare for Seniors Minnesota and Wisconsin, and UCare's Minnesota Senior Health Options (MSHO). These measures were:
UCare for Seniors Minnesota
UCare for Seniors Wisconsin
Quality Management Program Description 2014
Quality Management Program Evaluation 2013
Quality Management Work Plan 2014