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Mental Health and Substance Use Disorder Triage Line

The help you need

Get help 8 am – 5 pm, Monday – Friday at 612-676-6533 or 1-833-276-1185 (TTY 1-800-688-2534).

After-hours help is available through UCare's 24/7 Nurse Line at no extra cost.





UCare's Mental Health and Substance Use Disorder team works on your behalf to provide caring support through our Triage Line, including:

  • Help during a crisis
  • Referrals to Mental Health and Substance Use Disorder Case Management and other services
  • Help finding in-network providers with specialty care focused on mental health and substance use
  • Approvals for mental health and substance use services
  • Connections to community resources, like food shelves or housing support
  • Help with scheduling appointments through our Access Line