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Mental Health and Substance Use Disorder Triage

The help you need

Get help Monday – Friday, 8 am – 5 pm at 612-676-6533 or 1-833-276-1185 (TTY 1-800-688-2534).

After-hours help is available through UCare's 24/7 Nurse Line at no extra cost.


UCare's Mental Health and Substance Use Disorder team works on your behalf to provide caring support through our Triage Line, including:

  • Help during a crisis
  • Referrals to Mental Health and Substance Use Disorder Case Management and other services
  • Help to find in-network and specialty care mental health and substance use providers
  • Approvals for mental health and substance use services
  • Connections to community resources, like food shelves or housing support
  • Scheduling appointments through our Access Line