Skip Ribbon Commands Skip to main content

UCare Provider News 

UCare has identified a trend in which some chemical dependency providers are submitting claims with incorrect billing regarding the date span of services for inpatient stays. This results in claim denials and partial payments to providers. Please find within this bulletin a resource developed to assist in billing for these covered services.
Graco Harness Buckle Recall 2014
Regarding the Graco Harness Buckle Recall 2014 - UCare has never distributed Graco brand car seats. If you are a provider working with a UCare member who has questions about a Graco seat, please refer them to Graco customer services, toll-free at 800-345-4109 or online at
As of February 13, 2014, UCare’s system expanded the Member Division Number (also known as the Group Number) to 10 digits. Please continue to use the first six digits of this number for your business purposes. See this Provider Bulletin for more information.
Please read this important reminder for details.
Your source for information.
Attention Primary Care Providers
As you are already aware, UCare is offering its UCare for Seniors members, both in MN and WI, and Minnesota Senior Health Options members the opportunity to participate in the Matrix in home health visit program in 2014. Starting in February, for the members who participated in this program, UCare is planning to mail a brief summary of the health visit to the member’s primary care provider. Should you desire additional information on this program, please contact UCare's Provider Assistance Center at 612-676-3300.
2014 HEDIS Season
UCare’s 2014 HEDIS, Healthcare Effectiveness Data and Information Set, season will begin in February. UCare has contracted with OptumHealth to collect the data for the HEDIS measures. OptumHealth is in the process of contacting providers to determine a time that their vendor, Enterprise Consulting Services, can come and collect the chart data. Thank you for your help.
Provider Page Image

Quick Contact List

Provider Assistance Center

Claims Attachments: 612-884-2261 
Claims Adjustments: 612-884-2186
Prior Authorization Requests: 612-884-2499 or 1-866-610-7215 
Rate updates (CAH, RHC, FQHC): 612-884-2232