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Welcome UCare Providers

Model of Care Training for Providers

UCare provides annual training on our Model of Care for Dual Eligible Special Needs (D-SNP) and Institutional Special Needs (I-SNP) Plans. The Model of Care training gives an overview of UCare's SNP population, network and UCare's approach to supporting members.

UCare’s SNP members face a host of unique challenges and barriers to get the care they need. UCare's Special Needs Plans are designed with a unique set of benefits and services to help reduce barriers and assist members in managing their care. The training will help you make connections between the population and benefits to assist in improving member outcomes.

UCare and the Centers for Medicare & Medicaid Services (CMS) require all providers who work with MSHO, Connect + Medicare or I-SNP members, complete Model of Care training and submit a completed Attestation Form. 

Providers have three options to complete the training:

  • Access a recorded training on our website
  • Register for a scheduled Live WebEx event using the calendar links in the table below
  • Email us to request an individual training or to register for an in-person or virtual presentation:

- I-SNP - ISNPprogramcoordinator@ucare.org

- UCare's Minnesota Senior Health Options (MSHO) - MSC_MSHO_Clinicalliaison@ucare.org

- UCare Connect + Medicare - SNBCclinicalliaison@ucare.org 

Once you are finished with the training, an electronic Attestation Form is required to confirm completion. If you are not able to access the Electronic Attestation Form, reach out to MOCAttestation@ucare.org for support.

Group Attestation: An authorized individual may attest for the entire agency. Complete the electronic attestation, mark "group attestation" AND send a Provider Group Attendance Addendum to MOCattestation@ucare.org, noting all attendees. The addendum is located above.

More information about MOC training, including FAQ's, can be found in the Quick Links above. If you have questions about MOC training, contact us at:

- I-SNP - ISNPprogramcoordinator@ucare.org

- UCare's Minnesota Senior Health Options (MSHO) - MSC_MSHO_Clinicalliaison@ucare.org

- UCare Connect + Medicare - SNBCclinicalliaison@ucare.org 

 Month Webex date time
 January Wednesday, January 25 9 am-9:30 am
 February Wednesday, February 22 12 pm-12:30 pm
 March Wednesday, March 22 8:30 am-9 am
 April Wednesday, April 19 1 pm-1:30 pm
 May Wednesday, May 17 8 am-8:30 am
June Wednesday, June 21 2:30 pm-3 pm
July Wednesday, July 19 12 pm-12:30 pm
 August Wednesday, August 16 9 am-9:30 am
September Wednesday, September 20 10 am-10:30 am
October Wednesday, October 18 1:30 pm-2 pm
November Wednesday, November 15 9:30 am-10 am
December Wednesday, December 20 12:30 pm-1 pm