Provider FAQs: Medica and UCare announce an agreement

On Nov. 17, 2025, Medica and UCare announced a definitive agreement for Medica to acquire certain contracts and assets of UCare. See the press release for further details.

To assist providers with this transition, we have created a list of frequently asked questions, as well as links to helpful resources. As more information becomes available, we will update this page.

What should providers do today?
Providers will continue to serve UCare members as they do today under their current terms and should continue to submit claims for services to UCare until notified otherwise.

Will UCare be accepting applications for new provider contracts?
UCare will no longer be adding new providers to our network.

Should providers who are seeing UCare members continue to communicate relevant changes to UCare (for example, site additions and closures, practitioner additions, demographic updates)?
In order to ensure UCare maintains accurate location and practitioner information for your organization during this transition period, we will continue to process these requests. Please continue to submit this information to UCare until notified otherwise. These updates can be facilitated by following the process listed on the UCare® - Manage Your Information section of the UCare website.

Will UCare be adding products to agreements for already-contracted providers?
UCare will not be processing requests from already-contracted providers to have products added to their existing UCare agreement.

Will this transaction change current relationships or contracts?
No. There are no immediate changes to existing relationships or contracts with either organization. Providers should continue using the current processes and points of contact.

Will the Medica and UCare provider networks be consolidated or changed?
Currently, provider networks remain unchanged.

Will provider authorization, claims or payments be affected?
There will be no changes at this time. Providers should continue using the existing systems and points of contact. Any future process changes will be communicated as they arise.

How will Medica ensure continuity of care during the transition?
Continuity of care is a top priority. Medica and UCare are working together to ensure a smooth transition for members and providers. We will share clear timelines, provider resources and proactive communications as they are available to guide these changes.

What will happen to UCare’s members?
Members currently enrolled in a 2025 UCare plan will continue to have their current UCare coverage without interruption. Nothing changes for 2025.

Additionally, individuals enrolled in UCare’s 2026 Medical Assistance (Medicaid) and Individual & Family Plans will continue to receive services without interruption. Medica and UCare are committed to providing a seamless experience for members.

Medica and UCare are working with regulators to identify the preferred path for ensuring coverage for UCare members on its DSNP products in 2025 and have enrolled for 2026.

Eligible beneficiaries can continue to select UCare's available plans through the end of open enrollment.