Closed Specialties
UCare may deem certain specialties and/or regions of the existing provider network as sufficient or adequate according to access and availability standards. UCare regularly assesses the provider network to ensure we are meeting these standards. The specialties listed below are considered “closed.” Currently, UCare is not accepting applications for new providers in “closed” specialties or regions. A specialty can be closed in the Twin Cities metropolitan area while remaining open in areas outside the Twin Cities.
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| Provider specialty* | Twin Cities metro area (seven county**) | Outside the Twin Cities metro area (greater Minnesota, Wisconsin, North Dakota, South Dakota and Iowa) |
|---|---|---|
| Acupuncture | Closed | Open |
| Audiology (hearing aid dispensing sites are closed in the metro area) | Closed | Open |
| Home infusion therapy | Closed | Open |
| Independent laboratory (those performing only CLIA waived tests) | Closed | Closed |
| Interpreter service agencies | Closed | Closed |
| Home health care (Medicare certified and comprehensive home care licensed providers) | Closed | Open |
| Non-emergency medical transportation - common carrier | Closed |
Open |
| Non-emergency medical transportation - special transportation services | Open (wheelchair, stretcher and protected only) | Open |
| Pain management | Closed | Open |
| Personal care assistants (PCA)/Community First Services and Supports (CFSS) | Closed | Closed |
| Physical therapy (PT), occupational therapy (OT) | Closed | Open |
Virtual (telehealth) providers:
- Will be added to the network at UCare’s discretion. When submitting a contract application to UCare, please select “Virtual Clinic” and “Telemedicine Provider” in the applicable sections of the forms.
- Claims for virtual (telehealth) services will be processed in accordance with UCare’s payment policies and procedures, member benefits, as well as state and federal regulations and payment guidelines. A contract with UCare is not a guarantee of payment.
- Please reference the “Telehealth requirements” section within the Credentialing chapter of the UCare Provider Manual for the credentialing policy that applies to virtual (telehealth) provider types.
- All virtual (telehealth) providers must be enrolled with the Minnesota Department of Human Services (DHS), regardless of provider location.
- In accordance with the “Telemedicine” section of the UCare Provider Manual, located within the Claims and Payment chapter, providers must self-attest that they meet all conditions of the UCare telehealth policy by completing and submitting a Provider Assurance Statement for Telemedicine Form.
*Updated Oct. 2025
**Anoka, Carver, Dakota, Hennepin, Ramsey, Scott, Washington