Skip to navigation Skip to content Skip to footer
Welcome UCare Providers


Minnesota Health Care Programs (State Medical Assistance Programs)

Effective January 1, 2024, Navitus is the Pharmacy Benefit Manager (PBM) for all UCare members.

UCare Connect (SNBC)  | MinnesotaCare (MnCare) | Prepaid Medical Assistance Program (PMAP)
Minnesota Senior Care Plus (MSC Plus)


Comprehensive Formularies:

UCare’s Minnesota Health Care Programs Formulary web page

FAQs about the Uniform Preferred Drug List for Providers



ePA is the preferred method to submit Prior Authorization requests to Navitus for pharmacy benefit drugs. Providers may use ePA through SurescriptsCoverMyMeds  or the Electronic Health Record.

For info on Medical Injectable Drug Prior Authorization requests, see "Medical Injectable Drug Prior Authorization Resources" on the Pharmacy page.


Authorization requests for pharmacy benefit drugs will not be accepted by ExpressScripts after Dec. 31, 2023.

See the Medical Injectable Drugs requiring prior authorization.

Review Medical Drug Policies.

Participating providers can submit prior authorization, authorization adjustment and pre-determination requests to Care Continuum one of the following ways:

  • Online (ePA) via the ExpressPAth Portal at Providers can submit requests, check on the status of submitted requests, and submit an authorization renewal on the ExpressPAth Portal. The site also provides 24/7 access, potential for real-time approvals and email notifications once a decision is reached.
  • Fax an authorization request form to Care Continuum at 1-877-266-1871.
  • Call Care Continuum at 1-800-818-6747.

Non-participating and MultiPlan providers can submit prior authorization, authorization adjustment and pre-determination requests to UCare one of the following ways:

  • Fax an authorization request form to UCare Clinical Pharmacy Intake at 612-617-3948.
  • By mail to UCare, Attn: Pharmacy at P.O. Box 52, Minneapolis, MN 55440-0052.

Providers that receive a claim denial will continue to work through the provider claims appeal process using the Provider Claim Reconsideration Request Form.

Pharmacy Benefit Prior Authorization - Navitus Health Solutions *New PBM for 2024*

State Medical Assistance Programs

  • Phone: 1-833-837-4300
  • Fax: 1-855-668-8553

Medical Injectable Drug Prior Authorization
Participating Providers Contact
Care Continuum, a subsidiary of Express Scripts:

Non-Participating Providers Contact
UCare Clinical Pharmacy Intake:

  • Phone: 612-676-6504
  • Fax: 612-617-3948

Specialty Pharmacy
Fairview Specialty Pharmacy (exclusive network provider of specialty drugs for UCare Individual & Family Plans and State Medical Assistance Programs)

Costco Mail Order Pharmacy *New for 2024*

  • Phone: 1-800-607-6861
  • Fax: 1-877-258-9584
  • ePrescribing: Costco Mail Order Pharmacy #1348

Questions? Contact the Provider Assistance Center 

Phone (local): 612-676-3300
Phone (toll free): 1-888-531-1493 
Hours: 8 am - 5 pm, Monday through Friday