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Welcome UCare Providers

Training & Education

Resources for working with UCare members. 

Presented by Linda Wolford, MS, and Kaitlin Desselle, MS, from Strategic Diversity Initiatives (SDI), and Mai Thor, co-facilitator and disability justice advocate. Many organizations are relatively new to understanding “disability” as an equity and diversity issue. People with disabilities often face physical, programmatic, informational – and especially – attitudinal barriers that limit their opportunities and access. In this workshop, Wolford, Desselle and Thor address the specific stereotypes and myths that surround disability. They explore what it means to act as an ally in various contexts, thus increasing access for all.

Watch the December 7, 2022 training here. 

The Early Intensive Developmental and Behavioral Intervention (EIDBI) training is to assist EIDBI providers who work with UCare members in UCare Connect, UCare Connect + Medicare and Prepaid Medical Assistance Program (PMAP) plans.

The training explores how to work with UCare and covers the following topics and more:

  • Contracting with UCare
  • Credentialing
  • Services requiring Prior Authorizations
  • Claims processing
  • Provider Portal
  • Provider Website
  • Key contacts

The Elderly Waiver (EW) program is a federal Medicaid waiver program that funds home and community-based services for people 65 and older who are eligible for Medical Assistance (MA), require the level of care provided in a nursing home and choose to live in a community with services. 

Frequently Asked Questions Resource
Provider Key Contact List
Training PowerPoint

The Housing Stabilization Services training provides an overview of the following: 

  • Program Overview
  • Provider Enrollment Process 
  • Care Coordination & Approval of Services 
  • Claim Submission Reminders
  • Provider Resources

Housing Stabilization Services (HSS) Training and Resources

UCare provides annual training on our Model of Care for Dual Eligible Special Needs (D-SNP) and Institutional Special Needs (I-SNP) Plans. The Model of Care training gives an overview of UCare's SNP population, network and UCare's approach to supporting members. UCare’s SNP members face a host of unique challenges and barriers to get the care they need. UCare's Special Needs Plans are designed with a unique set of benefits and services to help reduce barriers and assist members in managing their care. The training will help you make connections between the population and benefits to assist in improving member outcomes.

Model of Care Training