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Customer Service

To call a Customer Service representative with questions about your plan or coverage, find your plan below. If you are unsure what plan you have, check the back of your member ID card.

Individual & Family Plans Customer Service

Local: 612-676-6600
Toll free: 1-877-903-0070
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am – 6 pm, Monday – Friday

Individual & Family Plans with M Health Fairview Customer Service

Local: 612-676-6609
Toll free: 1-877-903-0069
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am – 6 pm, Monday – Friday

UCare Medicare, UCare SeniorSelect Customer Service

Local: 612-676-3600
Toll free: 1-877-523-1515
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am – 8 pm, seven days a week

UCare Medicare with M Health Fairview & North Memorial Customer Service

Local: 612-676-6520
Toll free: 1-877-618-2595
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am – 8 pm, seven days a week

EssentiaCare Customer Service

Local: 218-722-4915
Toll free: 1-855-432-7025
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am – 8 pm, seven days a week

UCare Medicare Group

Local: 612-676-6840
Toll free: 1-877-447-4385
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am – 8 pm, seven days a week

UCare Connect Customer Service

Local: 612-676-3395
Toll free: 1-877-903-0061
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am – 5 pm, Monday – Friday

PMAP, MnCare, Minnesota Senior Care Plus (MSC+) Customer Service

Local: 612-676-3200
Toll free: 1-800-203-7225
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am – 5 pm, Monday – Friday

UCare's Minnesota Senior Health Options (MSHO) Customer Service

Local: 612-676-6868
Toll free: 1-866-280-7202
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am – 8 pm, seven days a week

UCare Connect + Medicare Customer Service

Local: 612-676-3310
Toll free: 1-855-260-9707
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am – 8 pm, seven days a week

UCare Health Ride (Transportation)


Local: 612-676-6830

Toll-Free: 1-800-864-2157
7 am – 8 pm, Monday – Friday

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To Report a Compliance Issue or Fraud, Waste or Abuse

1-877-826-6847 toll free
compliance@ucare.org