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Online Enrollment Frequently Asked Questions

Use this guide to help you efficiently enroll in a UCare Medicare Plan. Thank you for your business!


1. General Questions and Basic Info


2. Select Plan


3. Create Account


4. Personal Information


5. Medicare Questions


6. Select Clinic


7. Billing Information


8. Review Application


9. After Submitting Application


10. Password Questions

Who should I call if I have additional questions?

If you have questions prior to submitting your application, questions about coverage options, or issues with using the online enrollment technology, please call our Sales Department at 1-888-618-2593. 

If you have questions after submitting your application, please call one of the following Customer Services numbers:

  • For UCare for Seniors or UCare Medicare, call 1-877-523-1515

  • For EssentiaCare, call 1-855-432-7025

TYY users can call 1-800-688-2564 with any questions.