Individual & Family Plan member center
Thanks for being a UCare member! We’re so glad you’re here and look forward to helping you get the most out of your plan.
Your plan guide for 2023
Consider this your home base for everything you need to take advantage of your individual and family plan. Learn about great benefits and programs, find helpful plan resources, access important documents and more. We've got you covered — for 2023 and beyond.
Telehealth, convenience and online care
You get unlimited in-network online and convenience care at no additional cost* with most plans.
Mental health and substance use help
Support, appointment needs and scheduling are available through the Mental Health and Substance Use Disorder Triage Line and Access Line at no additional cost.
24/7 access to a nurse
Get help any time of the day or week at no additional cost. Call the UCare 24/7 Nurse Line or send a secure message through your online member account.
Prescription drugs
Preventive medication is fully covered and free home delivery is available through Express Scripts Mail Order Pharmacy.
Health and wellness programs
UCare has many programs and services to help our members lead a healthy lifestyle, including savings on gym memberships, $200 each month on healthy groceries, community education classes and more.
Member assistance program
At no cost to you, we provide three counseling sessions with a licensed counselor from M Health Fairview. Get their professional assistance and expertise in-person, online or over the phone.
In-network preventive care covered 100%
*Online and convenience care are available at no additional cost with most UCare copay plans but require payment for UCare Gold Access and HSA-compatible plans.
Plan resources
Prescription drug list
Review the 2023 formulary for a list of covered drugs. Visit ucare.org/searchdruglist and choose your specific plan from the “Pick your plan” menu to look up covered medications and copay or coinsurance amounts.
In-network providers and clinics
Find out if your doctor or clinic is in our broad network by visiting search.ucare.org. Choose your specific plan from the “Pick your plan” menu and search for doctors, hospitals and more. Narrow your search by choosing a specialty, location or other options.
Health insurance basics
Learn the basics about health insurance including common health coverage terms, levels of coverage and what they mean for your health care costs, ways to get health care coverage and more.
HSA-compatible health plans
Discover how a health savings account (HSA), paired with an HSA-compatible health plan, can help you cover health care costs and help you save on your taxes.
2023 member documents
Review PDF versions of important 2023 member documents, such as your Summary of Benefits and Coverage, new member guide, service area map, claim reimbursement form, member contract and more.
2023 UCare Individual & Family Plans member documents
2023 UCare Individual & Family Plans with M Health Fairview member documents
MNsure and customer service resources
MNsure: 651-539-2099 or 1-855-366-7873UCare Customer Service:
Individual & Family Plans: 612-676-6600 or 1‑877‑903‑0070
Individual & Family Plans with M Health Fairview: 612-676-6609 or 1‑877‑903‑0069
TTY users: 612-676-6810 or 1-800-688-2534
8 am – 6 pm, Monday – Friday
How do I know whether to contact MNsure or UCare?
To report a change in your household and/or your income: MNsure
To change or end your health plan coverage: MNsure
To find out if you qualify for subsidies: MNsure
For coverage or payment information: UCare
Questions about benefits, claims or provider payment: UCare
Access your online member account
Sign in or create a secure account to:
- Learn more about your health plan benefits
- Pay your monthly plan premium
- View your claims and expenses
- and more!