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Individual & Family Plan member center

Thanks for being a UCare member! We’re so glad you’re here and look forward to helping you get the most out of your plan.

Your plan guide for 2023

Consider this your home base for everything you need to take advantage of your individual and family plan. Learn about great benefits and programs, find helpful plan resources, access important documents and more. We've got you covered — for 2023 and beyond.


Discover what your plan has to offer

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Telehealth, convenience and online care

You get unlimited in-network online and convenience care at no additional cost* with most plans.

Find convenient care

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Mental health and substance use help

Support, appointment needs and scheduling are available through the Mental Health and Substance Use Disorder Triage Line and Access Line at no additional cost.

Get support

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24/7 access to a nurse

Get help any time of the day or week at no additional cost. Call the UCare 24/7 Nurse Line or send a secure message through your online member account.

Access a nurse line

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Prescription drugs

Preventive medication is fully covered and free home delivery is available through Express Scripts Mail Order Pharmacy.

View formulary

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Health and wellness programs

UCare has many programs and services to help our members lead a healthy lifestyle, including savings on gym memberships, $200 each month on healthy groceries, community education classes and more.

Learn about programs

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Member assistance program

At no cost to you, we provide three counseling sessions with a licensed counselor from M Health Fairview. Get their professional assistance and expertise in-person, online or over the phone.

Find assistance

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In-network preventive care covered 100%

Earn rewards from UCare for taking care of your preventive health.

Discover more

*Online and convenience care are available at no additional cost with most UCare copay plans but require payment for UCare Gold Access and HSA-compatible plans.


Plan resources

Prescription drug list

Review the 2023 formulary for a list of covered drugs. Visit and choose your specific plan from the “Pick your plan” menu to look up covered medications and copay or coinsurance amounts.

Search the formulary

In-network providers and clinics

Find out if your doctor or clinic is in our broad network by visiting Choose your specific plan from the “Pick your plan” menu and search for doctors, hospitals and more. Narrow your search by choosing a specialty, location or other options.

Find providers and clinics

Health insurance basics

Learn the basics about health insurance including common health coverage terms, levels of coverage and what they mean for your health care costs, ways to get health care coverage and more.

Learn about health insurance basics

HSA-compatible health plans

Discover how a health savings account (HSA), paired with an HSA-compatible health plan, can help you cover health care costs and help you save on your taxes.

Learn about HSA-compatible health plans

2023 member documents

Review PDF versions of important 2023 member documents, such as your Summary of Benefits and Coverage, new member guide, service area map, claim reimbursement form, member contract and more.

2023 UCare Individual & Family Plans member documents

2023 UCare Individual & Family Plans with M Health Fairview member documents


MNsure and customer service resources

MNsure: 651-539-2099 or 1-855-366-7873

UCare Customer Service:
Individual & Family Plans: 612-676-6600 or 1‑877‑903‑0070
Individual & Family Plans with M Health Fairview: 612-676-6609 or 1‑877‑903‑0069
TTY users: 612-676-6810 or 1-800-688-2534
8 am – 6 pm, Monday – Friday

How do I know whether to contact MNsure or UCare?

To report a change in your household and/or your income: MNsure

To change or end your health plan coverage: MNsure

To find out if you qualify for subsidies: MNsure

For coverage or payment information: UCare

Questions about benefits, claims or provider payment: UCare

Access your online member account

Sign in or create a secure account to:

  • Learn more about your health plan benefits
  • Pay your monthly plan premium
  • View your claims and expenses
  • and more!

 Log in


We are here to help! Visit our convenient FAQ webpage. You can also contact UCare Customer Service or send us a secure message through your online member account.