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Individual & Family Plan member center

Thanks for being a UCare member! We’re so glad you’re here and look forward to helping you get the most out of your plan.

Your plan guide

Consider this your home base for everything you need to take advantage of your individual and family plan. Learn about great benefits and programs, find helpful plan resources, access important documents and more. We've got you covered.

Returning member? Prepare for 2026
 

Discover what your plan has to offer

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Convenience and online care

You get unlimited in-network online and convenience care at no additional cost with most copay plans.*

Find care

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Get the support you need

Our Care Management Support Line is a family-centered phone service dedicated to supporting your emotional health, substance use recovery and daily life needs. Call us for help finding resources, scheduling appointments and much more — at no extra cost to you. Help is available in many languages.

Get support

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24/7 access to a nurse

Get guidance from experienced nurses on what to do and where to go when you have a health concern. The Nurse Line is open 24 hours a day, seven days a week for no extra cost.

Access the Nurse Line

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Prescription drugs

Preventive medication is fully covered and free home delivery is available through Costco Mail Order Pharmacy. You don't need to be a Costco member to use their mail order service.

View drug benefits

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Health and wellness programs

UCare has many programs and services to help our members lead a healthy lifestyle, including savings with healthy grocery discounts, access to One Pass Select® fitness and well-being membership and more.

Learn about programs

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Dental exams for kids younger than 19

Oral health and hygiene are important, especially for kids. Many maintenance and major dental services are covered for members younger than 19.

Explore dental benefits

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In-network preventive care covered 100%

Stay healthy with preventive screenings and services, most at no cost to you.

Learn about preventive care


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Rewards and incentives

Earn rewards when you complete certain preventive screenings, tests or exams.

Discover rewards

*Online and convenience care are available at no additional cost on most UCare copay plans. Please see your UCare Member Contract for more information.


 

Plan resources

Prescription drug list

Review the formulary for a list of covered drugs. Visit drug list and choose your specific plan from the “Pick your plan” menu to look up covered medications and copay or coinsurance amounts.

Search the formulary



In-network providers and clinics

Use our online search tool at search.ucare.org to quickly find doctors, specialists, hospitals, clinics and pharmacies within a plan’s network.

Find providers and clinics



Health insurance basics

Learn the basics about health insurance including common health coverage terms, levels of coverage and what they mean for your health care costs, ways to get health care coverage and more.

Learn about health insurance basics

HSA-compatible health plans

Discover how a health savings account (HSA), paired with an HSA-compatible health plan, can help you cover health care costs and help you save on your taxes.

Learn about HSA-compatible health plans

Member documents

Review PDF versions of important member documents, such as your Summary of Benefits and Coverage, member guide, service area map, claim reimbursement form, Member Contract and more.

UCare Individual & Family Plans member documents

UCare Individual & Family Plans with M Health Fairview member documents


Access your online member account

Sign in or create an account and you can: 

  • View your claims and payment history
  • Check your coverage and benefit information
  • Pay your monthly plan premium
  • Select accessibility preferences and a preferred language
  • and more

Questions?

We are here to help! Visit our convenient FAQ webpage. You can also contact UCare Customer Service or send us a secure message through your online member account.