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Convenient walk-in and online care

Your UCare Individual & Family Plan offers convenient walk-in and online options for care and medical advice when dealing with a minor illness or common conditions.

Convenience care (retail)

Get care quickly at walk-in or virtual visits to convenience clinics, often in retail stores, grocery stores and pharmacies. Search for convenience clinics near you.

Convenience care is a good option to treat common injuries and illnesses, including:

  • Ear infections
  • Sinus infection and congestion
  • Strep throat
  • Urinary tract and bladder infections
  • Small blisters and cuts
  • Vaccinations

Online care (e-visits)

Available 24/7, online care (e-visits) are a good option to treat many common conditions, including:

  • Acne
  • Allergies
  • Cold, cough and flu
  • Pink eye
  • Bug bites

Telehealth/telemedicine visits for your primary care, mental health or other provider visit is not the same as online care (e-visits) online care providers. Online care is for treating minor conditions (common cold, allergies, etc.) and appointments are not needed. See the Online Care (e-visits) section in your UCare Member Contract for more information.


Get 24/7 virtual medical advice as often as you need* without an appointment or waiting in line.

UCare Individual & Family Plan members can go to:

UCare Individual & Family Plan with M Health Fairview members can go to:

*Online and convenience care are available at no additional cost with most UCare copay plans but require payment for HSA-compatible plans.

If you have questions or are not sure whether your UCare plan is a copay plan or an HSA-compatible health plan, call our customer service team at the number on the back of your UCare member ID card.