Convenient walk-in and online care
Your UCare Individual & Family Plan offers convenient walk-in and online options. These are great for care and medical advice when dealing with a minor illness or common conditions.
Convenience care (retail)
Get care quickly at walk-in or virtual visits to convenience clinics, often in retail stores, grocery stores and pharmacies. Search for convenience clinics near you.
Convenience care is a good option to treat common injuries and illnesses, including:
- Ear infections
- Sinus infection and congestion
- Strep throat
- Urinary tract and bladder infections
- Small blisters and cuts
- Vaccinations
Online care (e-visits)
Available 24/7, online care (e-visits) are a good option to treat many common conditions, including:
- Acne
- Allergies
- Cold, cough and flu
- Pink eye
- Bug bites
Telehealth/telemedicine visits for your primary care, mental health or other provider visit is not the same as online care (e-visits). Online care is for treating minor conditions (common cold, allergies, etc.) and appointments are not needed. See the Online Care (e-visits) section in your Benefit Documents for more information.
Get 24/7 online care as often as you need* without an appointment or waiting in line.
UCare Individual & Family Plan members can go to:
UCare Individual & Family Plan with M Health Fairview members can go to:
*Online and convenience care are available at no additional cost on most UCare copay plans. Please see your UCare Member Contract for more information.
If you have questions or are not sure whether your UCare plan is a copay plan or an HSA-compatible health plan, call our customer service team at the number on the back of your UCare member ID card.