Medication Therapy Management (MTM)
One-on-one visit with a pharmacist to ensure you get the most from your meds
What is Medication Therapy Management?
It's always a good idea to check that you're taking the right medication or supplements each year. You can take your health care routine a step further with our Medication Therapy Management (MTM) program, where specially trained UCare pharmacists or pharmacists in your network will review all of your medications to ensure they are safe, effective, affordable and easy to use — at no additional cost to you.
How to get started
Choose how you'd like to get started:
- Call to schedule an appointment with a UCare pharmacist or opt out of MTM services at 612‑676‑6536 (TTY 1‑800‑688‑2534) or toll-free at 1‑855‑931‑5272 and select option 2. We're here to help from 8 am – 4:30 pm, Monday – Friday.
- Call your health care provider to help schedule an appointment with a pharmacist in your network
- Connect with a pharmacy team member by filling out a short contact form to learn more about the program, set up an appointment or opt out of MTM services
Why is MTM important?
A pharmacist can add value to your health care regimen by providing you and your doctor with a full picture of all the medications you take, including prescription drugs, over-the-counter medicine or herbal supplements. This annual 20 – 60-minute appointment, also called a comprehensive medication review (CMR), ensures there are no drug interactions, verifies medications are being taken as intended and improves convenience and affordability to achieve your health goals. Taking 20 minutes for a CMR can help you avoid medication issues that might require hospitalization.
MTM is especially recommended if you have multiple chronic health conditions, take several medications, face high prescription costs or have many doctors. Your pharmacist will review everything to help you feel confident you are using all your medications safely and effectively. We want you to take full advantage of our MTM program to stay healthy and get the most out of your health plan.
What can I expect from my MTM appointment?
Pharmacists are medication experts and will answer many types of questions during your medication review, including:
- Why am I taking these medicines?
- What time of day should I take my medicines?
- Are there any drug interactions that I should know about?
- Are my medicines working?
- Is the medication I’ve been taking for years still safe for me?
- Am I experiencing side effects?
- My prescriptions are expensive. Are there ways I can save money?
- Are there other medications I should consider that would be more effective?
Pharmacists usually give about five suggestions during your appointment, occasionally recommending other medications that could be safer, work better or cost less. They may also provide you with a personalized medication list, medication action plan and cover letter after the visit to help enhance your medication plan. With your permission, our pharmacists can reach out to your doctor directly or give you more information for your next doctor's visit to address any medication-related concerns and update your prescriptions as needed.
Am I eligible for MTM services?
Most UCare members are eligible for MTM services either through UCare or a participating pharmacist through your network. Please call 612‑676‑6536 and select option 2 if you have additional questions about eligibility.
Additional resources
[While not part of a prescription drug benefit, MTM is a Medicare-designed program sponsored by UCare.]