Prepare for 2023
Thanks for being a UCare Individual & Family Plan member! We’re so glad you’re here and look forward to helping you get the most out of your plan.
Your Individual & Family Plan guide for the year ahead
Consider this your home base for everything you need to take advantage of your UCare Individual & Family Plan. Review the timeline to learn what information to expect and when. Learn how to get more from your plan’s benefits and programs. There are also resources to answer your questions so you feel confident in your plan choices. We’ve got you covered — for 2023 and beyond.
What you can expect
2023 plan information is availableLearn more through the resources on this webpage and at mnsure.org.
Open Enrollment Notice
For renewing members: includes your 2023 plan benefits and a federal notice.
November – January
2023 plan documents arrive
Your plan documents will arrive. Your ID card will be mailed to you 10 – 14 days later.
Prepare for 2023 mailing
For renewing members: includes your 2023 member contract, benefits and new plan features.
Individual and Family Plans Open Enrollment Period is November 1, 2022 – January 15, 2023.Go to mnsure.org to update your information and shop for new plans.
Discover what UCare Individual & Family Plans have to offer
Telehealth, convenience and online care
You get unlimited in-network online and convenience care at no additional cost* with most plans.
Mental health and substance use help
Support, appointment needs and scheduling are available through the Mental Health and Substance Use Disorder Triage Line and Access Line at no additional cost.
24/7 access to a nurse
Get help any time of the day or week at no additional cost. Call the UCare 24/7 Nurse Line or send a secure message through your online member account.
Health and wellness programs
Member assistance program
In-network providers and clinics
Find out if your doctor or clinic is in UCare’s broad network by visiting search.ucare.org. Choose your specific plan from the “Pick your plan” menu and search for doctors, hospitals and more. Narrow your search by choosing a specialty, location or other options.
Health insurance basics
Learn the basics about health insurance including common health coverage terms, levels of coverage and what they mean for your health care costs, ways to get health care coverage and more.
HSA-compatible health plans
Discover how a health savings account (HSA), paired with an HSA-compatible health plan, can help you cover health care costs and help you save on your taxes.
2023 member documents
Review PDF versions of important 2023 member documents, such as your Summary of Benefits and Coverage, new member guide, service area map, claim reimbursement form, member contract and more.
MNsure and customer service resourcesMNsure: 651-539-2099 or 1-855-366-7873
UCare Customer Service:
Individual & Family Plans: 612-676-6600 or 1‑877‑903‑0070
Individual & Family Plans with M Health Fairview: 612-676-6609 or 1‑877‑903‑0069
TTY users: 612-676-6810 or 1-800-688-2534
8 am – 6 pm, Monday – Friday
How do I know whether to contact MNsure or UCare?
To report a change in your household and/or your income: MNsure
To change or end your health plan coverage: MNsure
To find out if you qualify for subsidies: MNsure
For coverage or payment information: UCare
Questions about benefits, claims or provider payment: UCare
Access your online member account
Sign in or create a secure account to:
- Learn more about your health plan benefits
- Pay your monthly plan premium
- View your claims and expenses
- and more!