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Mental Health and Substance Use Disorder Access Line

Access to care to treat a mental health and substance use disorder has never been more critical. If you need help scheduling an in-person or virtual appointment, our skilled de-complicators can assist you with:

  • Scheduling your same or next-day appointments
  • Scheduling your telehealth visits
  • Scheduling and confirming your appointments
  • Determining your visit needs
  • General help with mental health and substance use disorders or crisis support through our Triage Line

You can access this support directly through the Access Line and also through UCare's Triage Line. Our access coordinators will follow-up with you after your appointment to ensure your unique needs are being met.

The help you need

Get help accessing care Monday – Friday, 8am – 5pm CST at 612-676-6811 or 1-833-276-1191 (TTY 1-800-688-2534).

If you call outside of these hours, you can either be transferred to a clinician if in a crisis or you can leave a message for a call back the next day.